Refund Policy
7-Day Money-Back Guarantee
We believe in the quality of BesteSpy. If you are not satisfied with the analytical capabilities of the PRO version, we offer a full refund within 7 days of your initial purchase.
How to Request a Refund
To initiate a refund, please send an email to contact@bestelabs.com with the following details:
- The email address used for the purchase.
- Your Paddle Transaction ID or Order ID.
- A brief explanation of why the tool did not meet your expectations (optional, but helps us improve).
Processing Time
Once your request is received, we will process it within 2 business days. The actual arrival of funds in your account depends on your payment provider (typically 3-5 business days).
Note: This policy applies only to direct licenses purchased through our website/Paddle. Subscriptions cancelled after the 7-day period will remain active until the end of the billing cycle but will not be eligible for a refund.